LifeTek Website Purchases: If you are not 100% satisfied with your LifeTek umbrella, please return the unused item within 30 days of purchase for a refund. Please note that all shipping costs, including original shipping fees and return postage, are non-refundable.

Please ship the unused umbrella back to LifeTek and be sure to ship using the United States Postal Service (USPS) and include all original packaging. Please include a note with your name, order number, address, email, and daytime phone number along with your return/exchange instructions to:

LifeTek Inc.
Returns Department
PO BOX 291
O'Fallon, IL 62269

Special Note: If you ship your return using a non-USPS carrier, they may charge extra fees to deliver to a PO BOX. If additinoal delivery fees are charged to LifeTek, they will be deducted from your return amount. 

For your benefit, we recommend that you purchase a USPS delivery service that is insured and traceable. You can expect a refund for the cost of the returned item(s) to the original payment method within 10 days of receipt of return.

Pre-Paid USPS Return Label: At your request, we will happily send you a pre-paid USPS return label within the 30-day return period and will deduct a $9.95 return postage fee from your refund amount.

Amazon Website Purchases: To return a product purchased from, please contact and follow Amazon’s return policy and procedures.


Warranty Replacement: LifeTek Umbrellas include a two-year replacement guarantee against defects in our premium materials and quality workmanship.

If you experience a quality issue with your LifeTek umbrella within two years from the original purchase date, please contact LifeTek Customer Service at In your email, please include your name, address, order number, and a brief description of the issue.

If we determine that it is necessary for you to return the defective item to LifeTek, we will send you a return authorization number and return shipping instructions. Upon receipt, a new replacement item will be sent to you via USPS.